Clare Elizabeth Kilgour
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Terms and Conditions 


Terms and Conditions 

Each item is handmade and finished in my workshop in Normandy France. 
I make my everyday collections in small batch quantities,  each item is measured , cut, soldered and finished by hand making no two items completely identical, 


Delivery 
All items are ready to be shipped within 7 days of your order being placed. The new Hemp and up-cycled plastic pieces can take up to 14 days please check individual listing for further details. 
Once your item has been shipped you will receive an email confirmation.

Please note all items are sent via free Standard international delivery and can take between 4- 15 days to arrive within Europe once posted . The rest of the world can take between 7 - 21 days to arrive once posted.
This is a guide majority of items arrive within 5-7 depending on your local postal service. I will be adding a shorter time frame postage option in the coming weeks . 

Returns 
I understand it can be hard to judge the correct size of a bangle or ring especially when buying for a gift so I have introduced a 14 day exchange service on all my bangles and rings . Please note if you are returning either a ring or bangle you are fully responsible for the postage fee of sending the item back to be exchanged. 

Please send an email prior to sending your item so I am able to confirm details. 
Once your item has been received back you will be sent an email confirmation and a replacement will be sent out to you via free standard international delivery.   

 In the unlikely event that your order  is found to be faulty. Please get in touch within 3 days of receiving your order so
I am able to arrange an exchange to be sent out promptly. .
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Size guide 

Rings 
Rings are made in three standard sizes  small , medium and large Below is a rough guide to each of the three sizes . Alternatively if you know the ring size you would like please make a note at the checkout and I will be more than happy to make to size. 
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Small =  UK :M/N Europe:12.46- 13.75 USA : 6.25- 6.5
Medium = UK: O/P: Europe:14.98- 16.23 USA: 7.25 - 7.50
Large = UK : Q/R  Europe :17.49 - 18.12 USA: 8.25-8.50 


Bangles 
Bangles also come in three sizes , small , medium and large small . 
Round and D Bangle measurements in diameter 

Small : 60 mm
Medium : 65 mm
Large; 70 mm



If you have any questions about any of my products please contact me via email :  contactclareelizabeth@gmail.com


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Picture
Handmade minimalistic Jewellery design
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